Billing Support Menu

Billing Support

How Do I Cancel My Account?

We are sorry to see that you are considering cancelling your subscrpition with PCProtect. Whilst you may not always see us, you can be assured that PCProtect is hard at work protecting you from harmful threats & viruses.

Depending on how you signed up with PCProtect is how you can manage your subscription.

On your iOS® device follow these steps:

  • Open the settings app
  • Tap the iCloud® Subscription at the top of the screen
  • Tap 'Subscriptions' (this may take a few seconds to load)
  • Tap the subscription you wish to manage
  • Tap 'Cancel Subscription'
  • Alternatively, to manage your PCProtect subscription you can review your subscriptions associated with your Apple® Account by clicking here.

    To manage your PCProtect subscription you can review your subscriptions associated with your Google Account by clicking here.

    If you wish to cancel your account with us you can do so by clicking here to manage your billing preferences within your account. Please see below for an overview of the simple steps.

    Login

    Login to your account on our website.

    Dashboard

  • On your dashboard click 'Account'
  • Menu

  • On the Menu select 'My Billing'
  • Billing Overview

  • On your Billing Overview click 'Manage'
  • Edit Page

  • On the edit page click 'Manage Billing Preferences'
  • Manage Preferences

    Here you can manage your subscription.

    Verification

    As a security measure, we require you to verify your identity as the account holder before we make any changes to your billing preferences. To facilitate this process, we dispatch a verification code to the email address associated with your account.

    If you wish to cancel your account with us you can do so by clicking here to manage your billing preferences within your account. Please see below for an overview of the simple steps.

    Login

    Login to your account on our website.

    Dashboard

  • On your dashboard click 'Account'
  • Menu

  • On the Menu select 'My Billing'
  • Billing Overview

  • On your Billing Overview click 'Manage'
  • Edit Page

  • On the edit page click 'Manage Billing Preferences'
  • Manage Preferences

    Here you can manage your subscription.

    Verification

    As a security measure, we require you to verify your identity as the account holder before we make any changes to your billing preferences. To facilitate this process, we dispatch a verification code to the email address associated with your account.


    Login
    I've forgotten my password
    I've lost my account